Telstra Next IP®

Colac & Geelong Telstra Next IP network services for Australian businesses

StevCom goes to great lengths to avoid jargon and technical terminology when explaining its products and services to our Australia-wide client base. From discussing business phone systems and NBN migrations through to the security system installations by our Geelong and Colac technicians, we endeavour to keep everything simple and straightforward.

However, there are some data and communications technologies that embrace acronyms, and products that exist as letters of the alphabet, and no matter how we try, we can’t avoid industry-speak. Outlining the Telstra Next IP® network is one situation where acronyms and abbreviations dominate. On this page you’ll come across acronyms such as MPLS (Multi-Protocol Label Switching), IP (Internet Protocol), VPN (Virtual Private Network) and MAN (Metro Area Network) to name a few. Even the name Telstra Next IP is a little tricky. Consider it a network using the latest technology to help various applications come together so businesses can take advantage of everything the internet offers while remaining safe, secure and reliable. That’s the simple explanation. Now let’s dive in the deep end, starting with Telstra Connect IP®, part of the Telstra Next IP Network.

What is Telstra Connect IP®?

Telstra Connect IP®is a turn-key solution for a fast and scalable MPLS-based IP VPN built on the resilient and secure Telstra Next IP®network. Connect IP® includes a last-mile access service, national wide area coverage, IP gateway, managed on-site equipment and support – all in a single and cost-effective bundle.

How Connect IP® can benefit your business

Extensive network reach

Connect IP® is supported on Australia’s largest fully integrated MPLS IP platform, the Telstra Next IP® network. Telstra has invested $1.5 billion developing the network which is fully integrated with Telstra’s domestic and international networks with a global reach of over 2000 points of presence worldwide.

Managed network services

Telstra manages your Virtual Private Network end-to-end, freeing up your resources to focus on your core business. It also allows you to avoid large upfront infrastructure investments and on-going router management costs that can lead to technology obsolescence. Connect IP® routers are supplied and supported using industry leading partners such as Cisco.

End-to-end support

Connect IP® removes the need to recruit and upskill specialised IT personnel. A 24/7 help desk provides a single contact point for all your Connect IP® network and on-site equipment support requirements.

Highly secure

Connect IP® offers optimum security for your data through the adoption of security design best practice and independently audited ISO-27001 accreditation.

Per site billing

Simple monthly per site billing that you can reconcile easily. No data usage charges apply.

Product access options

Connect IP® offers a range of last-mile access services to connect your sites:

  • Telstra Ethernet (IP MAN) – enables you to leverage Telstra’s extensive fibre footprint for your larger sites
  • Telstra Ethernet-Lite – connect your sites with Telstra’s Symmetrical High-Speed Digital Subscriber Line access service providing useful speeds up to 10M/10Mbps
  • Telstra ADSL – connects your smaller sites with cost effective ADSL, including high-speed ADSL, available from 2,800+ exchanges across Australia
  • Primary Wireless 4G/LTE – provides the convenience of wirelessly connecting your site to Telstra’s extensive 4G/LTE mobile network where a fixed access service is not a practical option
  • Ethernet over the nbn™ network (Traffic Class – 2) – connects your sites using nbn fibre-to-the-premises access using nbn Committed Information Rate traffic class
  • Broadband on the nbn network (Traffic Class – 4) – connects your sites using nbn fibre-to-the-premises access using nbn “Best Effort” traffic class
  • Mobile Back-up – Wireless 4G/LTE is also available as a back-up service option to add more resilience to your Connect IP® service.

Access Types+

Telstra Ethernet

Telstra Ethernet-lite

Ethernet over the nbn network (TC-2)

Broadband on the nbn network (TC-4)

Telstra ADSL

Bandwidths available (subject to feasibility) Up to 60M/60Mbps (single uplink only) Up to 10M/10Mbps Up to 40M/40Mbps Up to 100M/40Mbps Up to 20M/1Mbps
Target availability (access only) 99.90% 99.80% 99.90% 99.20% 99.20%
Number of classes of service (DCos) available 6 6 6 6 3**
Multicast feature* ✔*** X X
Internet gateway (2Mb/s but upgradable)


SNMP (read access only)
Telnet (read access only)

(Managed Service Only)

(Managed Service Only)

(Managed Service Only)

(Managed Service Only)

(Managed Service Only)

Static routing protocol (WAN)
RIPv2 X  ✔

(Managed service only)


(Managed service & Managed service with DCoS only)


(Managed service with DCoS only)

(Managed service & Managed service with DCoS only)



Business firewall
Radius/LDAP X X X X X
Restricted topology

(Managed service with DCoS only)

(Managed service & Managed service with DCoS only)

(Managed service & Managed service with DCoS only)

(Managed service & Managed service with DCoS only)

(Managed service & Managed service with DCoS only)

Application Assured Networking* reporting X X X
Application Assured Networking* – policy control X X X X
Next Generation Data Reporting X X X X
My Network (online application providing visibility of Telstra Data, IP and MDN networks)
Networking monitoring 24 x 7 x 365 24 x 7 x 365 24 x 7 x 365 24 x 7 x 365 24 x 7 x 365
Standard assurance – service level agreement^ (target response/ restore) •24 x 7
•1 hr response
•12 hr restore excluding rural/ remote onsite
Extended business hours:
•7am-9pm, Mon-Sat
•2 hr response
•12 hr restore excluding rural/ remote onsite
Extended business hours:
• 7am-9pm, Mon-Sun
• 1 hr response
• 12-14 hr restore excluding rural/ remote onsite
End of next business day:
• 8am-5pm, Mon-Sun
• 8 hr response
• EONBD restore excluding rural/ remote onsite
Extended business hours:
• 7am-9pm, Mon-Sat
• 2 hr response
• 12 hr restore excluding rural/ remote onsite
+Other access types available but not shown in table above. * Additional charges apply. ** Not available for High Speed ADSL. *** Multicast feature on Ethernet over the nbn network (TC-2) is provided as an additional Telstra enabled feature, not through nbn co. ^ Premium Service Level Agreement available; these are subject to terms and conditions.

Complementary products

Telstra IP Telephony

A complete unified communications solution that’s simple, flexible and scalable, and highly reliable. It allows you to merge voice, video and data on one network while providing a consistent user experience across devices and locations.

Telstra Internet Direct

Telstra Internet Direct provides a dedicated, carrier-grade connection to one of the largest internet backbones in Australia, linked to the global internet. It’s a secure, high-performing internet service with superior availability, scalability and 24/7 support.

Security Services

Protect your IP solutions network against internet and network based threats with firewalling, remote access and content security policies set by you based on your company policies. Choose from a range of options and packages including Internet Protection, Denial of Service Protection (DOSP), and managed firewall and intrusion protection.

Application Assured Networking

Application Assured Networking™ (AAN) is the easy, quick and affordable way to optimise your network to help your applications perform at their peak. With detailed visibility of your business applications you can make informed decisions, and apply quality of service and bandwidth controls in real time or as scheduled.

To find out more about the Telstra Next IP Network, please contact StevCom, providers of a range of data and communications services and products throughout Victoria and interstate. From NBN migrations and installations, ISDN exits, Telstra Business SIP services, structured data cabling and a range of security technologies such as CCTV system installations, our Colac and Geelong technicians provide first-rate professional services.

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